- A Return Authorization is required for any item with a manufacturing defect and must be within 6 months of the invoice date.
- The item will be repaired/replaced or a credit memo will be issued.
- No cash or credit card refunds.
- A 15% restocking fee plus applicable freight charges will be applied to any refused or unauthorized returns.
If you are not completely satisfied with your purchase you may return an unused merchandise within 14 days. Since we do not charge to ship the bag to you, you will b e repsonible for the shipping charge to return it to us.
If you receive a defective or damaged item, our policy is to provide a replacement of the same item free of charge.